J.Boerman 9
“De installalatie keurig volgens offerte en tijdsplanning snel en vakkundig aangebracht.”
Service
Do you have a question or a problem with a system, whether we installed it or someone else did? This page tells you more about what our service department can do and answers the questions we hear most. Or simply get in touch with them for personal advice.
Carefree service
Find out what our service department can do for your systems. Besides installing good equipment, we are here to answer your questions and solve problems. Our service department helps in all sorts of situations, including when the system was installed by someone else.
Our service department is ready to help. Read below about the different situations:
- Taking solar panels off and putting them back
Does your roof need repair, maintenance or replacement? Then the panels often have to come off for a while. We are happy to take them off and put them back afterwards, so you know it is done safely and properly. - Maintenance for your system
Solar panels last many years, but a check now and then does no harm. We can carry out thorough measurements, analysis and maintenance on string inverters, including for systems you did not buy from us. - Repair
Is something broken or due for replacement? We replace optimisers, microinverters and ordinary inverters, and we are happy to help reconfigure an inverter for its internet connection and monitoring. Support is guaranteed for Enphase, SolarEdge and Sofar Solar. For other brands, contact our service department.
Not a Dijkman installation?
Did you buy your system elsewhere? No matter. Get in touch and we will see where we can help.
Support tool
Do you need help and would you like our service colleague to look at your screen with you? No problem. A handy support tool lets us help you quickly from a distance. Download it with the button below and our expert Maik takes it from there.
Download for mobile
Download for desktop
See the frequently asked service questions as well
Is your system no longer connected to the wifi? Our step-by-step guides help you make or restore the connection yourself.
- Connecting SolarEdge to a new wifi network, step by step
- Reconnecting the Envoy to wifi, step by step
- Setting up Sofar Solar wifi, step by step
- Reconnecting SMA to wifi, step by step
Manuals
- Dijkman app manual
- TeltoCharge Teltonika Energy app manual
- Manual for the energy management control modes
Is the answer to your question not here? Then get in touch through the service request form below, or send an email to service@dijkman.nl. We are happy to help.
Service request
Get in touch, with no obligation. Our service department is ready to help you.
Thank you for your request. We will contact you as soon as possible.
Do you have another question?
Get in touch, with no obligation
Do you have another question, or would you like more information? Please get in touch. Our service department is ready to help you.
